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QUESTION: How/Where do you park your trailer at my house?
ANSWER: WE CAN NOT PARK IN YOUR DRIVEWAY unless there is an in and out. We will park on the street, or you can divert us to a nearby park, church or parking lot! We need up to 70 feet of cleared space (fairly flat).
QUESTION: How do I know that your games are kid-appropriate?
ANSWER: Upon booking your party, please let us know if you have concerns. We will address concerns on an individual basis and ensure that games are appropriate.
QUESTION: What time should I have guests arrive?
ANSWER: Your guests should arrive one hour or half-hour before our arrival time — that way they eat first (if your event includes food) this way they can all see the grand arrival of our mobile video game theater!
QUESTION: What time will you arrive?
ANSWER: We will arrive after your guests have eaten (or approximately 45 minutes to an hour after the official start of your event).
QUESTION: Is there an additional charge for guests over 24 people?
ANSWER: No, our parties do not have a limit, but only 24 people can play at one time. For school, church, non-profit, corporate parties and reunions, we can rotate guests through.
QUESTION: Do I request certain games? Can we bring our own games?
ANSWER: We always bring the full game library to every event and your Game Coach will evaluate your needs to make your event successful. Yes. You may bring your own games if you'd like. However, we are not responsible for loss or damage of your games.
QUESTION: Do I have to pay for the party in advance?
ANSWER: You may pay in full upon receipt of invoice to secure your event. You may also choose to reserve your spot by making a deposit of 50% of your total event amount. The remaining 50% of your cost is due within 10 days of your scheduled event. Deposits are non-transferable, non-refundable.